Frequently asked questions
What types of blankets do you offer?
We specialize in premium printed blankets, featuring a wide range of art-inspired designs and patterns. Each blanket combines soft, cozy fabrics with vibrant prints perfect for adding warmth and style to any room. From abstract and floral prints to modern and minimal designs, there’s a Luvini blanket for every mood and space.
How do I choose the right blanket size?
Our blankets come in standard U.S. sizes: Twin, Full, Queen, and King. You’ll find detailed measurements on each product page to help you pick the perfect fit.
How should I wash and care for my blanket?
Most of our blankets are machine washable. We recommend washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners to preserve softness and color.
Do you offer customization or personalized blankets?
Yes! Some of our collections offer custom prints. You can find the “Customize” option on applicable product pages or contact our support team for special requests.
Do you offer gift wrapping or packaging?
At the moment, we don’t offer gift wrapping or special packaging services. However, all our blankets are carefully packed to ensure they arrive clean, safe, and beautifully presented.
Do you ship internationally?
Yes, we do! International shipping rates are automatically calculated at checkout based on your destination and package weight. Delivery times vary by country.
What is your return and exchange policy?
We accept returns within 14 days of delivery for unused blankets in their original packaging.
To start a return, simply contact our customer service team.
Please note: shipping costs are non-refundable unless the item arrives damaged or defective.
What if my blanket arrives damaged or incorrect?
If your order arrives damaged or incorrect, please reach out within 48 hours of delivery. Include your order number and photos, and we’ll send a replacement or issue a refund right away.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also log in to your account on our website to check your order status anytime.
How can I contact customer support?
We’re always happy to help!
You can reach us at:
📧 luvinicare@gmail.com
🕓 Monday–Friday, 9 AM – 6 PM (EST)